100% Happiness Guarantee
We recognize that we are only in business thanks to you, our customers, and if you are not happy, we will move mountains to make things right. At our family business, your delight is our one and only priority.
If your order doesn't delight you, we'll make it right with a seamless and free exchange or refund. If you're not satisfied for any reason, here are a few ways you can get in touch with us:
- PHONE: Call (800) 654-0186 (M-F, 9am - 7pm ET / 6am - 4pm PT)
- EMAIL: Email your account manager or general support (wowsupport@mersidistribution.com)
- LIVE CHAT: Live chat with us (M-F, 9am - 7pm ET / 6am - 4pm PT). We'll go above and beyond to make things right.