FAQ

What does Mersi Distribution do?

We are a family-owned and operated supplier of gloves and safety products. From humble beginnings, we have grown to become a trusted provider of disposable gloves, among other safety items, to major public schools, dental service organizations, healthcare chains, correctional facilities, and businesses. We are the exclusive supplier of gloves & PPE to Will County, Macomb County, Monmouth County, City of Chesapeake, City of Pittsburgh, Mt Diablo Unified School District, Omaha Public Schools, among many others who we are proud to supply quality gloves/PPE to at great value.

Who owns and runs Mersi Distribution?

We are a family business, owned and operated by the Mersi and Wirsen families. Our family values influence the way we operate our business, from the most friendly and responsive customer service to after-sales support. Our only goal is to distribute "WOW"! We never rest until our customers are delighted. 

Do you offer returns?

Under your special contract price, all items are non-returnable. However, if there are any issues with the product or delivery, please contact us and we will make things right. We guarantee your satisfaction.

Do you offer the best prices?

We continuously monitor pricing in our industry in order to ensure our customers receive the best prices from us. We know it's one thing to win your business and another to keep it, so we work hard to deliver excellent value at all times.

When will my order ship?

Orders usually ship same-day or next-day. Since we ship from a warehouse near you, delivery will be quick and seamless. 

How do you ship?

We ship via UPS and local courier depending on your location. If ordering in bulk, it is more cost-effective to ship your product on a pallet with an LTL carrier. Please contact your account manager if you are going to be placing a bulk order of at least 30 cases - so we can optimize your shipping cost.

I have some questions or need some assistance. How do I reach you?

We'd love to chat. Please message us in the live chat on our website (bottom right icon). You can also call us between 9am - 6pm EST / 6am-3pm PT at (800) 654-0186. We are available by email 24/7/365 at wowsupport@mersidistribution.com. Finally, your account managers are always available.