Residents always covered.
Your staff out of the
supply closet.

OttoCare auto-ships each resident's specific incontinence products on a recurring schedule, so nobody counts briefs, nobody scrambles to reorder, and your community earns margin on every kit.

Set up once. Managed for you. 1,100+ seniors enrolled since launch.
Ships automatically, every month
JUL
AUG
SEP
OCT
NOV
No reorders. No backorders. Just delivered.
Proven across the communities running it
+128%
Average signups per community
1,100+
Seniors enrolled since launch
100%
Of communities surveyed reported improved margin control
88%
Of 56 communities reported improved efficiency
15-20%
Margin earned by the community
The problem

The supply closet is quietly costing you

Managing incontinence supplies by hand eats staff hours, drifts off-budget, and still leaves residents short.

Manual inventory tracking

Someone walks the halls counting briefs. Hours you can't spare, and never accurate when it counts.

Messy, reactive ordering

Rushed orders the moment a resident runs out. Impossible to budget month to month.

Money lost on the wrong packages

Generic bulk doesn't match real residents. You overpay and still run short on the sizes that matter.

How OttoCare works

Set it up once. Then it just arrives.

Four steps, and the reordering never lands on your team again.

01

Match each resident

We set the right tier, size, and absorbency with your team. One setup, done together.

02

We build the monthly kit

Each resident's own kit of exact products and sizes, plus wipes. Premium Prevail, no substitutions.

03

It ships on schedule

Kits arrive monthly with free 1-3 day shipping and the resident's name on every box. No reorders, no backorders.

04

Manage it all from the subscription portal

Add residents, adjust tiers, or pause a plan anytime. Your community earns margin on every kit.

See it running in your community
Three tiers

Matched to each resident, not one-size-fits-all

Each resident is placed in the tier that fits. Contents are dialed to their sizes; you tell us who's who.

Tier 1 monthly kit: pads and wipes
TIER 1 Light

Light urinary incontinence

For residents who need daily pads.

Dryness and dignity through the day, without over-provisioning products they won't use.

In each monthly kit
  • Pads in your chosen absorbency (moderate to overnight)
  • 3 packs of wipes (288 wipes / mo)
MOST COMMON
Tier 2 monthly kit: pull-up underwear and wipes
TIER 2 Moderate to Heavy

Moderate to heavy incontinence

For residents who need pull-up underwear.

Reliable, all-day protection in the right garment size every time. Comfortable enough to keep residents active and confident.

In each monthly kit
  • Pull-up underwear sized to the resident (S to 2XL)
  • 3 packs of wipes (288 wipes / mo)
  • Prefer a mix? Underwear by day, briefs at night (same price)
Tier 3 monthly kit: briefs and wipes
TIER 3 Heavy

Heavy incontinence

For residents who need tab-style briefs.

Maximum protection and skin health for higher-dependency and overnight care, with an extra pack of wipes built in.

In each monthly kit
  • Tab-style briefs sized to the resident (S to 2XL)
  • 4 packs of wipes (384 wipes / mo)
Beyond the tiers: Build a fully custom kit from the à la carte list, so 100% of your residents are covered. Add underpads (60 / mo) with Variant B; barrier cream and other Order Guide extras available à la carte as recurring add-ons.
Premium Prevail brand

A leading brand in assisted living and memory care, one families already know.

Priced below top retailers

Priced to match or beat top online and big-box retailers, so families say yes.

Free returns, always

Wrong size or a resident moves out? Send unopened packs back free and we refund the order.

24/7 clinical support

Prevail's e-Nurse team is on call around the clock for sizing and fitting.

The OttoCare platform

More than a monthly box

Enrollment, billing, family access, and portfolio reporting, all handled in one place.

Enroll a resident in under two minutes

A guided wizard for staff, plus bulk import to onboard a whole building in one upload.

Auto-ship that respects your calendar

Orders arrive around the 1st, before the month starts. Mid-month move-ins are fairly pro-rated.

One invoice, Net 30, no credit cards

Consolidated Net 30 for the community. Resident invoices generate automatically at resident pricing.

A portal families and staff actually use

Passwordless login. Modify, pause, cancel, or reactivate any resident's plan in a tap.

Leadership visibility across every building

Per-community census, growth and churn, expected revenue, and one-click PDF reports across the portfolio.

Built for compliance

PHI access is logged and nothing sits in inboxes. Sensitive info stays inside the platform.

Book a demo

See OttoCare running in your community

Pick a time and we'll walk your team through setup, tiers, and the margin your community earns, in about 20 minutes. Are you ready to be Wow'd?