Customer Support
Real human support, ready to help 24/7
24/7 Phone Support
Speak directly with our knowledgeable team members who understand your business needs.
Email Support
wowsupport&@mersidistribution.com
Send us your questions and We’ll respond within a matter of minutes
Frequently Asked Questions
How fast is delivery?
We deliver in 1-3 business days on average, with our no-backorder policy ensuring consistent availability.
Do you offer volume discounts?
Yes, we provide competitive pricing for bulk orders. Contact our team to discuss your specific needs.
How do I track my order?
Once your order ships, you'll receive tracking information via email with real-time updates.
What if I need to return products?
We have a straightforward return policy. Contact our support team and we'll guide you through the process.
Do you serve all states?
Yes, our 5 distribution centers enable us to serve facilities nationwide.
How do I become a new customer?
Simply contact us or request access through our login page. We'll set up your account and get you started.
How to Order - New Customers
Request Account Access
Contact our team or use the 'New Customer' option when logging in to request access to our product catalog.
Browse & Add to Cart
Once approved, browse our extensive catalog of medical consumables and add items to your cart.
Checkout
Select "Bill to AP Department" during checkout for convenient billing to your accounts payable department.
Submit Order
Review and submit your order. You'll receive confirmation and tracking information via email.
Still Need Help?
Our team is standing by to assist you with any questions or special requirements.
